Cranstons picked up the 'Best Retailer' Award at the CN Group Business Awards Ceremony last night (17th October). The winners were unveiled at a gala ceremony at Rheged, near Penrith, attended by 300 of the county’s movers and shakers
CN Group, publisher of The Cumberland News, stages the awards, which this year were sponsored by Barclays Bank and Cumbria Business Growth Hub.
David Helliwell, editor of The Cumberland News, said: “There were some inspirational and uplifting stories behind the winners of this year’s CN Group Business Awards. People who saw opportunities, even in difficult times, seized them and prospered. The inventiveness and tenacity of Cumbrian businesses shone through. I didn’t envy the judges in having to make a choice between the finalists.”
Judges Mike Armstead of Wax Lyrical, Victoria Farley of Lanercost Tea Room, John Ainsworth of Barclays, Rob Johnston of the Growth Hub, and Julian Whittle, business editor of The Cumberland News, were hugely impressed by the quality of entries. Numbers were up 40 per cent on last year.
Cranstons were praised for their willingness to evolve and diversify, prospering despite tough competition from the supermarkets. Our entry focused on our efforts to deliver excellent customer service through staff training and development, our commitment to offer high quality local produce and our innovative marketing campaigns.
Philip Cranston who picked up the award along with Charles Watt Cranstons Finance Director exclaimed ‘we are really thrilled to receive this award. On the eve of our centenary and a month before we launch our second Food Hall at Orton Grange Farm it is wonderful to be recognised in this way. We have worked hard to evolve our shops in the face of increased supermarket competition. We are proud of the quality of our produce and the knowledge and expertise of our staff. This success is down to their hard work.’
The award is on show now in the window of Cranstons Carlisle Shop